4DJ.co.uk conducts its business online in accordance with the The Consumer Contracts Regulations 2013. That is to say that you have the right to return any item purchased from this website for a refund within 14 days of receipt of your goods. This excludes consumable items such as bulbs, styli, batteries etc. and media such as CDs, DVDs etc.
If you do wish to return an item, you must notify us and obtain a returns reference number. Please display this clearly on the package to be returned (-Please do not write on the item packaging – affix the returns reference using tape so as not to damage the packaging-) Items returned without a reference number may have their delivery refused.
In the event of an item needing to be returned to us, you have a statutory duty of care to ensure the good condition of the item and its components. Applying this principle to the items available for sale on this site means that all associated cables, documentation and packaging is required to be kept in original condition. To ensure the safe transit of returned items, please repackage them in the manner that they were dispatched and insure the parcel for the amount paid for the items. Regardless of the reason for the return the buyer is responsible for the return costs.
Refunds will only be issued if the item has been kept in the condition that it was delivered in, returned in full and not altered or interfered with in any way (including all seals intact)
Please send returns to:
FAO: Returns Department
RETURNS REFERENCE NUMBER
138 Gooch Street
For a returns reference number, call: 0121 693 1941
or e-mail: Sales@4DJ.co.uk
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.